Delivery

Evolve orders are processed Monday to Friday. Availability of products is not guaranteed. If you ordered an item that is not available, or is delayed, we will notify you via phone or email. At this stage you can have the option to choose something else or be refunded.

Shipping

We aim to dispatch all orders with in 24 hours. Deliveries will not be made on weekends or on public holidays. All orders we ship are traceable via courier. Courier rates are calculated as below. All prices are listed in New Zealand dollars.

New Zealand flat rate $10 (Delivery: 1-2 Days from dispatch)

Orders of $200 or more anywhere in New Zealand are free of freight.

Overseas customers can contact us by phone or email to place orders until such time as our website supports sales to overseas (non-New Zealand) customers.

Our shipping rates are constantly under review and may be amended at any stage without notice. We endeavor to keep our shipping rates are minimal as possible.

All ordered are processed from Napier, New Zealand. Estimated delivery times are to be used as a guide only. Evolve will not be held accountable for any delivery delay caused by the country’s custom clearance process. We are unable to redirect orders once dispatched. Anyone at the delivery address who receives the goods will be presumed by Evolve to be authorised to receive the goods. Delivery charges include packing, delivery and insurance.

Pricing, Taxes & Duties

All prices are displayed in new Zealand Dollars (NZD). All prices displayed are inclusive of New Zealand Goods and Services Tax (GST).

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.

Calculating Your Order in a Foreign Currency

Prices listed are charged in New Zealand Dollars (NZD). The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. See XE.com – Foreign Exchange Rate Calculator for exchange rate calculation.